Terms of Service

By creating a workspace, publishing a booking link or calling our APIs, you enter into a binding agreement with Genex Media Inc. The service covers the scheduling engine, availability and slot deconfliction, connected-calendar synchronisation and the booking pages we host for you.

You are responsible for your sign-in credentials, connected-app tokens and the access you grant team members. Tell us at the security contact below within 24 hours of discovering any compromise of your workspace, and we will do the same for incidents affecting your data.

Paid plans bill in advance for the period you choose and renew until cancelled. Seats added mid-period are charged pro rata. Cancel before the renewal date to avoid the next period; we do not refund part-used periods unless the law requires it.

We aim to keep the booking pages and dashboard available at all times and will give advance notice of planned maintenance where we can. Any contractual availability commitment or service credit applies only where it is set out in a signed order form.

Do not use the service to send unsolicited invitations, scrape booking pages in bulk, place deceptive links in invitations, or overload the API. We apply rate limits and may suspend a workspace that puts the service or other customers at risk.

Either side may end the agreement as described above. After termination you can export your bookings and contacts for 30 days, after which we delete or anonymise workspace data on the schedule in the Privacy Policy, except where we must keep records by law.